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Writer's pictureJustin Hubbard

📪 HH #51: ai Search: Why your business must adapt

A few weeks ago, I sent out a newsletter about Generative Engine Optimization (GEO), and the response was overwhelming. Many of you reached out with questions, so I wanted to take a deeper dive into this subject to ensure you fully understand the shift happening in the search landscape and what you can do about it.

 

What We’ll Cover:

 

  • The shift to AI-driven search: How AI is reshaping the way customers discover businesses.

     

  • Why GEO is now essential: How traditional SEO isn’t enough and why Generative Engine Optimization (GEO) is crucial.

     

  • The real-world impact of not adapting: What could happen to your business if you don’t embrace this change.

     

  • How to position your business for success: Actionable steps you can take right now to optimize for AI-driven search and GEO.

 

If You Haven’t Realized It By Now…

Your business is likely generating about 50% of your income from repeat and referral customers. While that’s fantastic, it also means the other 50% comes from new customer acquisition. The importance of consistently bringing in new customers cannot be overstated—it can literally be half (or more) of your sales.

 

This is where things get tricky. If you don’t stay on top of new customer acquisition, your business is going to struggle to scale. And right now, the search landscape is changing—and so is the way customers find you. The shift toward AI-driven search isn’t just a trend—it’s the future of discovery, and it’s already happening.

 

The Shift to AI Search

If you’ve been following the tech space at all, you know that AI-driven search is not a passing trend—it’s the future. Over a billion Google users will soon be seeing AI-generated summaries instead of traditional search results.

 

For businesses like ours, this means a fundamental shift in how customers discover services. The world of search is being reshaped, and it’s happening fast.

 

The impact of this change can’t be overstated. Yesterday, I searched for “best junk business” on Google.

 

Guess what showed up in the AI-generated results?

 

Not a single junk removal website. Instead, third-party reviews dominated the summary. Now, your visibility online depends on who’s talking about you and where those mentions appear. Your traditional ranking strategy is now just one part of the equation.

 

The Heart of the Shift: Why GEO is Now Essential

For the past decade, businesses have obsessed over SEO—the art of getting your site to rank well on Google search results. It worked. But the landscape is changing, and SEO is no longer enough.

 

This shift to AI-driven search is fundamentally different. The way AI tools like ChatGPT, Gemini, and others pull data is not based purely on indexing pages for keyword relevance. It’s based on understanding the broader context of your business across the entire digital ecosystem.

 

In other words, AI is looking beyond your website—it’s evaluating how your business fits within the larger web of content and digital authority.

 

Why Your Traditional SEO Strategy Might Be Failing You

Most businesses are still focused on traditional SEO tactics (if any at all)—keyword optimization, link-building, and content creation. But, this is no longer enough because AI-driven search doesn’t just pull from websites—it aggregates data from across the web.

 

This includes:

 

  • Third-party reviews on platforms like Yelp, Google Reviews, and niche industry directories.

     

  • Social media mentions and interactions across platforms like LinkedIn, Facebook, and Instagram.

     

  • Industry publications where your business is featured or mentioned.

     

  • Online forums, Q&A sites like Quora or Reddit, where your business might have been discussed or recommended.

 

If your business isn’t being mentioned in all the right places, or if you’re not creating a robust digital presence across the web, you’re missing out on AI’s recommendation power.

 

Imagine this:Someone asks an AI platform, “What’s the best junk removal service in Connecticut?” If you haven’t optimized your presence across various online platforms—your website might be buried on page 5, but competitors who have optimized their entire digital footprint will appear in the AI summary.

 

This is the future of search.

 

The New Metrics of Success: Digital Footprint, Authority, and Trust

It’s no longer enough to simply rank well on Google. To succeed in this new landscape, your business needs to develop a broad, authoritative digital footprint. That means expanding beyond your website and focusing on the full spectrum of digital signals that AI tools use to determine recommendations.

 

The big players—those businesses that are already embracing GEO—are outpacing you in several key areas:

 

  • Featured mentions in industry publications, podcasts, and blogs.

     

  • Data-backed content that AI trusts (think original research, case studies, and insights).

     

  • User-generated content and reviews that build trust and authority across the web.

 

They are building authority across the entire digital ecosystem, while businesses still focused on traditional SEO are getting lost in the noise.

 

The Real-World Impact of Not Adapting

This shift has a direct impact on small businesses. If you aren’t optimizing for Generative Engine Optimization (GEO), your competitors are already taking that space. We’ve all seen it before—the rise of franchises, big players, and lead generation farms that dominate search engines because they’re investing in SEO at scale.

 

But now—they’re adapting to the AI-driven world. And if you don’t, you’ll be invisible when your next customer turns to AI for a recommendation.

 

Here's the Consequence:

 

  • You won’t just lose out on leads.

     

  • You won’t even be able to submit an estimate.

     

  • You’ll miss the chance to be seen altogether.

 

AI is shifting how customers find businesses. If you’re not optimizing for AI recommendations, you could be bypassed entirely.

 

How to Position Your Business for Success in an AI-Driven World

Here’s the good news: You can get ahead of this shift. Right now, there’s still time to optimize your business for the future. But this window won’t last forever, so take action now. Here’s how:

 

1. Expand Your Digital Presence Beyond Your Website

It’s no longer just about having a good website. Get active across the entire web.

 

  • Guest post on industry blogs.

     

  • Participate in online communities (e.g., Reddit, Quora, niche forums).

     

  • Be featured in reputable publications that cover your industry.AI is looking at everything.

 

2. Build Your Authority Through Content and Social Proof

AI relies on content—but not just any content. It values original research, data-driven insights, and real customer stories.

 

  • Publish case studies and customer testimonials.

     

  • Share real-world data and results that AI can trust.

     

  • Engage social media followers consistently and earn social mentions.

 

3. Update Your Local Listings

Your local presence still matters, but it’s no longer just about Google My Business. Keep your information consistent across all relevant platforms (Yelp, Angi, etc.). This consistency is what AI tools use to recognize your legitimacy.

 

4. Optimize for AI Queries

Analyze AI-driven responses to industry-specific searches and tailor your content to directly answer those queries. Use concise Q&A formats, bullet points, and structured data to help AI interpret your content faster.

 

5. Build Backlinks from Reputable Sources

AI values your backlink profile—but not just any links. Get backlinks from high-authority websites, local publications, and industry influencers. These high-quality backlinks are a signal to AI that your business is trustworthy.

 

6. Stay Ahead of AI Trends

AI is evolving fast. Keep learning and adjusting your strategy based on new trends in AI-driven search. Read industry updates, attend webinars, and experiment with new tools.

 

Final Thoughts: Don’t Wait—Act Now

The world of AI search is already here. And the businesses that adapt today will win tomorrow.

 

The market is changing, and if you don’t act now, you risk being left behind in the dust. GEO is your ticket to getting your business seen and recommended in this new, AI-driven landscape.

 

You’re here because you care about growing your business. Now, it’s time to take action.

 

Start optimizing for GEO today, and position yourself to be one of the businesses that leads in the future of search.

 

Let’s do this.✌️

Justin Hubbard

Justin Hubbard


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